Performance engineer with a proven track record in driving sales- and customer success effectiveness.
I am passionate about building frameworks that empower teams and governance systems that streamline knowledge management for global teams.

Michael Schmidt | enablrs

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I led the Workspace Audit, Discovery, and Accelerated Launch for a global travel company preparing for its 2026 launch. I designed a scalable Notion workspace, including a central Knowledge Hub, a cross-functional Product Launch Process, a Partnerships & Vendor Management Hub, and an early-stage CRM. The result is a lean, scalable operational system ready to support rapid growth.

Implementing Notion for a company launch in 2026 (Booking Platform)

Implemented an enablement platform with a tailored governance framework achieving 90% adoption in 3 months. 
Standardized governance improved content findability, reduced duplication, and accelerated onboarding, contributing to higher win rates in deals using enablement content.

Implementation of an Enablement Platform (SaaS)

Introduced several departmental knowledge-sharing programs to document best practices and reduce recurring issues. 
Peer-to-peer learning engagement increased, shortening time to resolve complex customer cases

Introduction of a Departmental Knowledge-Sharing Programs (SaaS)

Streamlined sales processes / workflows across three departments, automating non–value-adding actions and eliminating ineffective touchpoints, increasing sales productivity. We redesigned and aligned the Sales- and After Sales processes, reducing handoff transition time and customer escalations. The cross-functional alignment increased upsell opportunities and improved customer journey continuity.

Optimization of the Sales Process / Workflow (SaaS)

Developed cross-functional enablement programs, including knowlegde hubs, that enhanced Sales–Customer Success collaboration improving resolution times and internal collaboration scores. 

Development of Cross-Functional Enablement Programs (SaaS)

Led the successful rollout of enablement and knowledge management flows to 500+ ICs of a price increase to 14,000+ customers, resulting in minimal customer escalations, maintained satisfaction, and increased ARR per account.

Enablement and Knowledge Management Lead of a Packaging and Pricing Rollout  to 14,000+ customers - (SaaS)

Built and governed scalable knowledge bases in Confluence and Notion, including taxonomy modeling, governance structures, and content workflows.
Implemented communities of practice to encourage cross-team learning and best practice sharing.
Achieved significantly higher knowledge base utilization, reduced duplicate content, and faster content discovery, improving issue resolution speed and consistency across teams.

Creation of a Knowledge Base for Sales and Customer Success Teams (SaaS)

Established collaboration frameworks and communication protocols that reduced meeting time, eliminated redundant work, and improved decision-making speed.
Developed and deployed standardized enablement materials, that enhanced deal qualification accuracy, increased revenue per representative, and improved overall team performance.
Created organizational synergy by connecting teams across Sales, Customer Success, and Operations, improving transparency, knowledge flow, and strategic execution.

Led Several Field Effectiveness Initiatives (SaaS)

A broad deep dive into your current processes, systems, and pain points. We analyze how information flows, how teams collaborate, and where friction slows down execution. 
You’ll receive clear insights into where Notion can improve productivity, reduce complexity, and strengthen alignment. 
This diagnostic phase ensures every next step is targeted and high-impact, helping you avoid misaligned builds, uncover hidden inefficiencies, and prioritize the areas that will deliver the greatest business value.

Workspace Audit & Discovery

Accelerated Launch gets your organization up and running in Notion quickly and effectively. 
We design a tailored workspace strategy, covering architecture, governance, roles, permissions, and productivity enhancements to ensure your setup is scalable and intuitive.
This comprehensive implementation accelerates time-to-value, replaces legacy tools, improves knowledge flow, and boosts operational clarity. 
Your team gets a fully designed, adoption-ready Notion workspace that supports long-term success and reduces tool fragmentation.

Accelerated Launch

Workflow Implementation is for organizations that want to build or refine custom workflows in Notion.
Whether modernizing existing usage, onboarding new teams, or enabling complex processes like product launches.
We refine and design workflows that streamline operations, automate repetitive work, and improve cross-functional collaboration, reinforced by Notion AI. 
You can expect faster execution, fewer handoff issues, clearer accountability, and more productive teams.

Workflow Implementation

Specific Projects cover targeted, high-impact initiatives that strengthen your Notion ecosystem. 
These projects address defined needs such as system upgrades, content restructuring, or building new operational capabilities inside Notion.

Example project types include:

Migration Support
Move content and data from tools like Confluence, Google Drive, Asana, or similar into a clean, structured Notion workspace. 
This includes mapping taxonomy, resolving field mismatches, rebuilding content into Notion-native formats, and ensuring accuracy. 
The result will be a reliable single source of truth that improves searchability, reduces tool fragmentation, and accelerates adoption.

Enablement & Knowledge Hub Development
Build a central hub for playbooks, process documentation, onboarding paths, and training resources. 
This improves clarity, reduces onboarding time, enhances cross-functional alignment, and ensures teams always have access to accurate, up-to-date knowledge.

Specific Projects

A retainer-style advisory partnership for continuous optimization and support.
We provide regular check-ins, workspace updates, roadmap guidance, and strategic recommendations as your needs evolve.
This ensures Notion remains aligned with your business goals, scales with your teams, and continuously improves efficiency.
You get proactive enhancements, expert support, and a long-term partner invested in your operational success.

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